Should you require assistance regarding an OPTIMARE product please do not hesitate to get in touch with OPTIMARE´s support team at


Phone +49 471 48361-0
E-mail: support(at)



We always undertake our utmost to responde as soon as possible. Response times and the scope of our response may vary depending on the applicable agreed support performance. We manage your request using a dedicated trouble ticket system to have optimum control over all occurrences.


OPTIMARE´s support team is coordinated by

Dr. Thomas Garbrecht
Program & Customer Support Manager